nbajet Terms and Conditions

1 General Terms

nbajet ("we", "us", "platform") is an online gaming and betting service provider. These terms apply to all services, products, games, promotions, and features on the platform.

1.1 Binding Effect of Terms

These terms form a binding legal agreement between you and nbajet. By logging into the platform, playing games, placing bets, or completing any transaction, you confirm that you have read, understood, and accepted these terms in full.

1.2 Description of Services

nbajet provides the following services:

• Online betting on cricket, football, and other sports
• Slot games, casino games, and live casino
• Bonuses, promotions, and VIP benefits
• Secure transactions via bKash, Nagad, and Rocket

1.3 Changes to Services

nbajet reserves the right to add, modify, or remove any service, game, or feature at any time without prior notice. Services may be temporarily unavailable during technical maintenance.

2 Eligibility and Age Requirement

The following requirements must be met to create an account and use the services on nbajet:

2.1 Age Requirement

nbajet is for persons aged 21 and above only. Use of the platform by minors is strictly prohibited. nbajet may request identity documents at any time to verify age. Providing a false age will result in immediate account closure and any balance may be forfeited.

2.2 Geographic Restrictions

nbajet provides services targeting users in Bangladesh. Residents of countries where online gaming is legally prohibited should not use nbajet. It is entirely the user's responsibility to comply with the laws of their own country.

2.3 One Account Policy

Only one account is permitted per person, household, or shared address. If multiple accounts are found, all accounts and any balances held in them may be forfeited.

3 Account Registration and Management

3.1 Registration Requirements

You must provide truthful, accurate, and complete information when creating an account. Providing false information will result in account cancellation. If any of your details change, you must notify nbajet immediately.

3.2 Password and Security

It is your responsibility to keep your account password confidential. If you become aware of any unauthorized use of your account, notify our support team immediately. You are responsible for all activity carried out using your account.

3.3 KYC Verification

nbajet follows a KYC (Know Your Customer) process. The following documents may be requested at any time to verify identity:

• Copy of National Identity Card (NID) or passport
• Copy of a recent utility bill (as proof of address)
• Documents to verify payment method

nbajet reserves the right to hold withdrawals until verification is complete.

4 Deposits and Withdrawals

4.1 Deposit Rules

The following methods are accepted for depositing funds into nbajet: bKash, Nagad, and Rocket. The minimum deposit amount is ৳300. Deposited funds are generally credited to the account instantly.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal requests generally take 15 minutes to 2 hours to process. Withdrawals are only possible to the same payment method used for the deposit.

4.3 Transaction Restrictions

• Account verification must be completed before a withdrawal can be made.
• If a bonus is active, withdrawals may be restricted until the wagering requirement is met.
• nbajet may suspend a withdrawal for verification in the case of a suspicious transaction.

4.4 Anti-Money Laundering Policy

nbajet follows a strict policy against money laundering and illegal financial activity. All deposited funds must come from a legitimate source. Any suspicious financial activity will be reported to the relevant authorities.

5 Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 120% welcome bonus on their first deposit, up to a maximum of ৳10,000. For example: a deposit of ৳1,000 will earn a ৳1,200 bonus, giving a total balance of ৳2,200.

5.2 Wagering Requirements

A 15x (15 times) wagering requirement must be met before the bonus can be withdrawn. This means an amount equal to 15 times the bonus must be spent on betting. The deadline to meet the wagering requirement is counted from the date the bonus is issued.

5.3 General Bonus Terms

• Each promotion has its own specific terms and conditions.
• If bonus abuse or fraudulent use is detected, the bonus will be cancelled.
• Any attempt to claim bonuses from multiple accounts will result in all accounts being closed.
• nbajet reserves the right to modify or cancel any promotion at any time.

5.4 VIP Program

nbajet's VIP program has three tiers — Bronze, Silver, and Gold. Moving to a higher tier brings more benefits and cashback. VIP benefits are provided at nbajet's discretion and are subject to change at any time.

6 Betting and Gaming Rules

6.1 Bet Acceptance and Cancellation

nbajet makes every effort to display all information accurately at the time a bet is accepted. If a bet is accepted at incorrect odds due to a technical error or data provider mistake, nbajet reserves the right to void that bet.

6.2 Bet Settlement

Bets are always settled based on the official result of the relevant match or tournament. In the event of any dispute over a result, nbajet's decision is final.

6.3 Game Errors

Any win or loss resulting from a technical error in a game or software will be considered void. In such situations, nbajet will attempt to refund the deposited amount.

6.4 Responsible Gaming

We believe in responsible gaming. If you feel that gaming is having a negative impact on your life, you can find support on our responsible gaming page. Contact our support team to set limits on your deposits and bets.

7 Prohibited Activities

The following activities are strictly prohibited:

• Creating an account using fraudulent or misleading information.
• Operating multiple accounts or using another person's account.
• Coordinated betting with the intent to exploit bonuses or promotions (bonus abuse).
• Attempting to interfere with the platform's software or algorithms.
• Using automated software, bots, or scripts for betting or gaming.
• Using funds from illegal sources on the platform.
• Operating an account on behalf of a third party or using their funds.
• Attempting to breach the platform's security systems.

Involvement in any of the above activities will result in immediate account closure and the balance may be forfeited. Legal action will be taken if necessary.

8 Account Closure and Suspension

8.1 nbajet's Rights

nbajet may immediately close or suspend any account for the following reasons:

• Any violation of these terms and conditions.
• Providing false or incomplete information.
• Suspicious or fraudulent activity.
• Failure to submit KYC documents.
• Extended period of account inactivity.

8.2 Voluntary Account Closure

You may close your account at any time by submitting a request to our support team. Any balance must be withdrawn before the account is closed, and any active bonuses will be cancelled.

8.3 Self-Exclusion

As part of responsible gaming, you may activate a self-exclusion for a set period of time. To learn more, please visit our responsible gaming page.

9 Privacy and Data Protection

nbajet treats the protection of your personal data as a top priority. To learn more about how we collect, store, and use your information, please read our privacy policy.

9.1 Data Security

All your personal and financial information is kept secure using SSL encryption technology. We never sell your information to third parties.

9.2 Cookie Policy

nbajet uses cookies to keep the website running properly and to improve the user experience. By using the website, you consent to our cookie policy.

10 Limitation of Liability

nbajet accepts no responsibility for the following:

• Loss of bets due to internet disconnection.
• Losses caused by third-party software or hardware issues.
• Account losses resulting from unauthorized use.
• Any losses arising from unexpected service outages.
• The user's financial losses related to gaming.

nbajet always strives to provide a safe and reliable platform, but we are not liable for service disruptions caused by unforeseen circumstances.

11 Dispute Resolution

11.1 Complaint Process

For any complaint or dispute, please contact our support team first. Complaints can be submitted via our 24/7 live chat or email. The support team will review your complaint as quickly as possible.

11.2 Final Decision

In disputes regarding bet settlement, bonus payments, and account matters, the decision of nbajet's management team shall be considered final. However, we are committed to ensuring fairness and transparency in all cases.

12 Changes to Terms

nbajet reserves the right to modify these rules and terms at any time. Users will be notified of significant changes where possible. Continued use of the platform after updated terms are published will be considered acceptance of the new terms.

It is therefore recommended that you visit this page regularly. You can check whether changes have been made by looking at the "Last Updated" date.

13 Contact

If you have any questions about these rules and terms, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 in Bengali

These rules and terms have been prepared in Bengali and apply to users in Bangladesh. For those aged 21 and above only. Play responsibly.