nbajet Privacy Policy
Protecting your personal information is our highest priority. This policy explains how nbajet collects, uses, and stores your information.
1. Introduction and Scope of Policy
nbajet is a trusted online gaming and betting platform in Bangladesh. This Privacy Policy ("Policy") tells you what kind of information is collected from you when you use the nbajet website (nbajet.cam), how that information is used, and how it is kept safe.
By accessing this website, creating an account, or using our services, you are considered to have agreed to this Privacy Policy. If you do not agree with this policy, please refrain from using our services.
This policy applies to the following individuals:
- Those who visit the nbajet.cam website
- Those who are registered members of the nbajet platform
- Those who use our gaming and betting services
- Those who contact our customer support team
2. What Information We Collect
Personal Identity Information
Financial and Transaction Information
Technical and Usage Information
Communication Information
3. How Your Information Is Used
nbajet uses your information only for the following lawful and legitimate purposes:
3.1 Account Management and Verification
We use your personal information to create, manage, and keep your nbajet account secure. As part of the KYC (Know Your Customer) process, age and identity are verified to ensure that only individuals aged 21 and above are using our services.
3.2 Transaction Processing
Your financial information is used to process your deposit and withdrawal requests, award bonuses, and manage VIP rewards. We take the utmost care to ensure secure transactions through bKash, Nagad, and Rocket.
3.3 Customer Support
Our 24/7 Bengali live chat team uses your contact information to resolve your issues, answer your questions, and provide better service.
3.4 Security and Fraud Prevention
Our security team monitors your technical information to detect and prevent fraudulent activity, money laundering, and other illegal actions.
3.5 Service Improvement
Aggregate usage data is analyzed to improve our gaming platform, user experience, and new features. This data is never used to identify you individually.
3.6 Responsible Gaming
We ensure responsible gaming by monitoring your gaming behavior. See our Responsible Gaming section if you need to self-exclude or set limits.
4. Cookies Policy and Tracking
The nbajet website uses cookies and similar technologies to help improve your browsing experience and maintain service quality.
4.1 Essential Cookies
These cookies are essential for the basic functioning of the website — such as keeping your login session active and verifying security. There is no option to disable these cookies because the site cannot function properly without them.
4.2 Performance and Analytics Cookies
These cookies help us understand how users interact with different parts of the site. Data is collected in aggregate and is not used to identify individuals.
4.3 Preference Cookies
These cookies are used to save your language preference, theme settings, and other personalized options, so your preferences are remembered on each visit.
You can disable cookies at any time by changing your browser settings. Please note, however, that disabling some cookies may cause certain features of the website to not work properly.
5. Information Sharing with Third Parties
nbajet never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
When sharing information with any third party, we ensure that they maintain appropriate data protection measures and use the information only for the specified purpose.
6. Measures to Protect Your Information
nbajet uses industry-standard security technologies and practices to keep your personal information safe:
Please note, however, that no transmission of information over the internet is completely secure. We strive to ensure maximum protection, but the responsibility for keeping your account password confidential also rests with you.
7. Data Retention Period
nbajet retains your information only for as long as it is necessary or legally required:
- Active account: Information is retained for as long as your account remains active.
- After account closure: Financial transaction records and KYC information are retained for a specified period as required by law.
- Dispute resolution: Information required to resolve any dispute or claim is retained until the matter is resolved.
- Security-related information: Information relevant to fraud and scam prevention is kept for the necessary period.
Once the specified period has passed, your information is securely deleted or anonymized so that you can no longer be identified.
8. Your Privacy Rights
As a user of nbajet, you have the following rights:
8.1 Data Access and Correction
You can view and update your personal information at any time by logging into your account. If any information is incorrect or needs to be changed, please contact our support team.
8.2 Account Closure and Data Deletion
You can request to close your nbajet account at any time. After the account is closed, all information except that which falls under legal obligations will be securely deleted.
8.3 Withdrawing Marketing Communications
You can stop receiving promotional emails or notifications at any time. This can be done through your account settings or by contacting our support team. Please note, however, that important notifications related to your account will always be sent.
9. Protection of Minors
nbajet strictly prohibits its services for anyone under the age of 21. Our platform is designed for adults only and we do not knowingly collect or process information from any minor.
Age verification is mandatory during the account registration process. If we learn that someone under the age of 21 is using our services, that account will be immediately closed and all related information will be deleted.
If you suspect that a minor is using our platform, please inform us immediately.
10. Third-Party Services
Our platform may include third-party game software and payment gateways. These services have their own privacy policies that are beyond our control. We recommend that you read the privacy policies of these services.
nbajet only works with third-party services that maintain high standards of data protection. However, nbajet is not responsible for the protection of your information on third-party sites or services.
11. Changes to This Policy
nbajet may update this privacy policy from time to time. For any significant changes, we will notify you via email or through a notification on the platform. Continuing to use the platform after a new policy is published means you have agreed to the changes.
We always mention the date of the latest update at the top of this page. We encourage you to review this policy regularly.
12. Contact Us
Privacy Inquiries
If you have any questions or concerns about this privacy policy, or if you wish to exercise your data rights, please contact us:
We also encourage you to read our Responsible Gaming page and Terms & Conditions.